CrimsonCard 101

Welcome to Indiana University East!

CrimsonCard is the official photo ID card for all Indiana University campuses.

It provides access to essential features and services including, making purchases both on- and off- campus through the Grubhub app, gaining secure entry into IU buildings, printing while on campus, accessing sports and recreation facilities and more! 

How do I get my CrimsonCard?

Two options are available for students attending orientation on-campus. 

Option 1: Get your CrimsonCard made at New Student Orientation. Bring a photo ID (driver's license, passport, state ID, military ID, school ID) and be prepared to have your picture taken. You will receive your CrimsonCard at the end of your orientation. 

Option 2: Take or find a photo of yourself (must meet all the requirements) and upload it to the CrimsonCard website at least five days before your orientation. Next, upload a photo of documentation that will verify your identity. Examples include your driver's license, passport, state ID, military ID, or school ID. If both photos are approved, your CrimsonCard will be printed and held for pick up at orientation. 

Below is a step-by-step guide on how to upload your photos. 

Step 1 Log in to your CrimsonCard account using your IU username and passphrase.

Step 2 - Click 'Get a New Card'  located on the top of the page in the main menu. 

Step 3 - Click 'Browse' to find and select your photo. Check the box to confirm it meets the requirements and click 'Continue’.

Step 4 - To verify your identity, upload a photo of your driver's license, passport, military ID, state ID, or school ID by clicking the ‘Browse’ button. It is recommended to mask any sensitive information (SSN, driver's license number, etc.) before uploading the document photo. Acceptable file types include .pdf, .jpg, .png and .gif. Maximum file size 1.5mb.  

Step 5 - Select pick up as the method you would like to use to obtain your CrimsonCard. Choose IU East New Student Orientation as your pick up location. Click 'Submit'

Step 6 - Notification will be sent to your University email within three days informing you that your photo and documentation were either approved or denied.  

If approved, your CrimsonCard will be printed and held for pick up during your orientation. 

If denied, you'll need to resubmit a photo and documentation that meet the requirements or have your picture taken and receive your CrimsonCard while attending orientaion.

Online and/or distance learning students can upload their photo and documentation verifying their identity on the CrimsonCard website. (Refer to the question above for instructions on how to upload photos.) Select 'Mail' as your preferred method of receiving your CrimsonCard and provide your mailing address. Once both photos are approved, your CrimsonCard will be printed and mailed to an address you provide. 

Please note, the mailing option is only available to those with an address within the United States. Students with an international address can pick up their CrimsonCard upon arrival to campus or can request a no-photo CrimsonCard be mailed.  

Your photo MUST meet ALL the requirements below to be approved!

  • Background must be SOLID, smooth, and white, gray, or light in color.
  • Must be current (taken within the last 6 months).
  • Do not use any filters to alter the photo (resist the temptation).
  • Must be passport-style: forward-facing, head and top of the shoulders in the frame. 
  • Your entire face must be visible. Please no hats, sunglasses, headphones, scarves, hairstyles etc. that obstruct your face. (Religious head coverings are permitted.)
  • Color photos only.
  • Photo must include only you - no pets, friends, props, etc. allowed.
  • Natural or neutral expression/smile
  • Photo must be a .jpg, .pdf, .gif, or .png file format.
  • 1.5 MB file size limit

If you are having difficulty uploading your photo and documentation try making both images (photo and documentation) a smaller size. If this does not work, try a different browser and/or device. If you continue to experience difficulties contact CrimsonCard at crimsoncard@iu.edu or if attending orientation have your picture taken and receive it at that time. 

No! If you already have a CrimsonCard there is no need to get another one. Your card is valid for 6 years from the day it was originally printed.

If your CrimsonCard has a different campus printed on it, it will still work! If you would like to update it, visit the CrimsonCard office when convenient, and bring your current CrimsonCard to exchange it for an updated one.

Using CrimsonCash to make purchases

CrimsonCash is money deposited into your CrimsonCash account. These funds can be used to make purchases anywhere CrimsonCash is accepted, both on- and off-campus utilizing the Grubhub app. Every current student has a CrimsonCash account and can make deposits.  

Benefits of using CrimsonCash:

  • Convenient access to funds
  • Can use funds at any IU campus
  • Make deposits as needed
  • Unused funds roll over year to year
  • The account cannot be overdrawn
  • Manage your account online, including deactivating a lost card
  • More secure than using cash

Website Bursar Deposit - Registered students can deposit funds into their CrimsonCash account from the CrimsonCard website. These deposits can be billed to your student bursar account*. 

Deposits billed to your bursar account can be paid for using financial aid (requires a completed Title IV form) including scholarships, grants, and 529 funds, or any form of payment accepted by the Bursar Office. 

*Please note, multiple deposits totaling no more than $1,750 per bursar term can be billed to your student bursar account. Other Terms and Conditions apply. 

Website Deposit - Anyone can make a deposit to your CrimsonCash account from the CrimsonCard website using a debit/credit card or PayPal. A $2.50 fee applies to each deposit made. 

Funds in your CrimsonCash account can be used at over 150 locations statewide, both on- and off-campus! CrimsonCash can also be used on the Grubhub app, giving you access to almost 300,000 vendors nationwide!

GrubHub now accepts CrimsonCash as a form of payment, giving all CrimsonCard holders access to over 300,000 restaurants in 4,000+ U.S. cities. 

Even better, once you affiliate with your IU campus and add your CrimsonCard as a payment option, you'll be eligible to receive Grubhub+ for FREE, which means no delivery fees, and a $10 Grubhub+ perk. Just be on the lookout for an email inviting you to join Grubhub+!

Visit Grubhub FAQ for details on how to use your CrimsonCard on the Grubhub app!

Yes, you can manage your CrimsonCash account online at crimsoncard.iu.edu clicking on the 'Manage My ID Card' and logging in with your username and passphrase. 

From here you can: 

  • Make a deposit
  • Check your balance
  • View your transaction history
  • Deactivate a lost or stolen CrimsonCard
  • Set up automatic account notifications
  • Locate your 16-digit card number 

Bursar Account, Financial Aid and how it relates to CrimsonCash

Every student has a bursar account. This online account is where you'll manage your finances associated with attending Indiana University East. Some common expenses charged to your bursar account include tuition, fees, and CrimsonCard deposits.

Any scholarships and financial aid you receive may be applied to your bursar account, lowering the amount you owe the University.

The University will send your bursar bill to you on the third Thursday of every month. That bill is due to be paid by the 10th of the following month.

How does my bursar bill relate to my CrimsonCard?
When you deposit funds to your CrimsonCash account, these deposits can be billed to your student bursar account. These deposits can then be paid for using any method of payment accepted by the Bursar office.

For example, you instantly deposit $100 to your CrimsonCash account to purchase a textbook. You choose to pay for this $100 deposit by billing it to your bursar account. When you receive your next bursar bill, you will owe the University $100 for the CrimsonCash deposit you made.

If you are receiving financial aid, including grants, scholarships, or loans, there is a possibility it will pay for your CrimsonCard deposit(s). For this to be a possibility, you must deposit funds to your CrimsonCash account by August 5, 2022. This date ensures your deposit is complete before financial aid is disbursed to your bursar account. You must also complete a Title IV form

Financial aid will cover the cost of essential expenses first. These expenses include tuition, fees, amongst many more. If aid remains after paying the essential expenses, it could pay for CrimsonCard deposits made by August 5, 2022. 

It's recommended that questions about financial aid be directed to a representative from the Financial Aid office. 

While you can't directly bill your textbook purchase to your bursar account, you can bill a CrimsonCash deposit to your bursar account. You can then use your CrimsonCard to purchase your textbooks at the campus bookstore.

If you make a CrimsonCard deposit before August 5, 2022, and have a signed Title IV form on file, there is a possibility your financial aid will pay for your CrimsonCard deposit(s) made before August 5, 2022. 

You can then use your CrimsonCard to purchase textbooks and supplies from the campus bookstore. 

Otherwise, if you are receiving a financial aid refund, you can wait for it to be direct deposited into your account or sent to you via a check.