Replacing Your CrimsonCard

Lost cards

If your CrimsonCard is lost, call (317) 274-0400 or deactivate it online immediately to ensure campus safety and personal security. A replacement card can be obtained for a $25 fee. 

Expired cards

Expired cards can be renewed at no cost any time during or after the expiration month. 

Stolen cards

If your CrimsonCard is stolen, call (317) 274-0400 or deactivate it online immediately to ensure campus safety and personal security. A replacement card will be provided at no cost, given the cardholder provides an official police report (an incident or case number will not suffice). Without one, a replacement card may still be obtained for a $25 fee.

Damaged cards

Malfunctioning CrimsonCards (worn magstripe, faulty smart chip) will be replaced at no cost. However, a $25 replacement fee is required for visibly damaged cards (i.e. broken, chewed, hole punched).

Name or employee departmental change

If your name changes or you transfer to another department within IU, you can get an updated CrimsonCard at no cost. For name changes, be sure to update your preferred name 24 hours prior to requesting a new card. Affiliates with a name change must provide a valid, government-issued photo ID with the new name.