Replacing Your CrimsonCard

Damaged cards

CrimsonCards that are damaged through no fault of the cardholder (worn mag stripe, faulty smart chip) will be replaced at no cost.

Expired cards

Expired cards can be renewed at no cost any time during or after the expiration month. 

Legal name change

If your name changes, you can get an updated card. Be sure to update your preferred name in IU's database 24 hours prior to requesting a new card.

ID photo

We'll take a new photo any time you replace or renew your CrimsonCard.